Success Stories from MissionTracker Clients

"The Training was tailored for our specific mission. I liked the interactivity, the ability to get answers "on the spot", and watching the light bulbs go on in the room as to how to make MissionTracker do what we needed it to do. :-)"

Oxnard, CA

"We researched 3 other companies from Apricot, to Spero, to Client Track. None of these companies matched up with JB Systems' willingness to get involved in the creative process of data system development for missions. JB Systems pricing was by far the cheapest of all three and their ongoing support has been responsive to our needs and quick to solve problems or issues encountered. I would highly recommend JB Systems (MissionTracker) to any mission across the country."

Indianapolis, IN

"The Orlando Union Rescue Mission has found JB Systems to be a reliable, cost effective, fully customizable computer system which allows our ministry to track the more than 90,200 nights of shelter and 359,000 meals we provide for the homeless men, women and children of Central Florida each year. It is a user friendly, web based system which has allowed our staff, even those with basic computer skills, the opportunity to generate practical reports and fully utilize this centralized tracking program."

Orlando, FL

"Since the summer of 2016, Union Gospel Mission of Tarrant County has been using MissionTracker for our data management. The experience with them has been phenomenal. MissionTracker stands apart from other data collection systems primarily because of the way in which we are able to interact with those who design, develop and implement the program: directly! By not having to go through a phone tree of options, or talking to a “Customer Service Specialist” or a Salesperson makes all the difference in the world. When I have a need, I can call my Project Manager, my Developer and/or the Owner of the company directly – this makes everything simplified and expedient. The high touch approach of the MissionTracker Team has allowed us to make a smooth transition from a previous vendor which normally would be a very painful and tumultuous experience.

Oh yeah, and the MissionTracker suite is awesome too! Having the entire suite in one package without having to do piece meal module purchases is refreshing and having all of that for that monthly price!?!?! INCREDIBLE! The suite is nimble, customizable and intuitive – things that can’t really be said about other products out there.

For us at UGM-TC, serving over 1,000 meals a day with over 400 heads in beds each night, a system like MissionTracker is essential and has paid dividends in the areas of Grant Writing, Board Reporting and Program Evaluation/Performance Improvement. What is there not to like!?!?"

Union Gospel Mission of Tarrant County

"Gerald was a trainer who took personal interest in each trainee and in the Ministry. Gerald was quite entertaining and a lot of fun! We all enjoyed ourselves as well as learned a great deal in our training. I would recommend Gerald for training to any size group even a small group such as we had. We could not be more pleased with Mission Tracker and with our hands on training!"

Peoria, IL

"I really enjoy how simple MT is to use, this meant that the training was simple too. Rather than spending a lot of time focusing on the technical side of how to use the product, we were able to have a training that was much more practical. We really did walk away feeling like this is going to be easy to implement."

Los Angeles, CA

"MissionTracker has been a game changer. What we’ve seen is when major donors come in, they don’t want the emotion they want facts and figures, so being able to pull it up on my phone as I’m showing them around our campus...'Hey, what’s the age range? How many people were here today? How many meals were served?'...we can give them true instant facts. Taking that emotion away and showing them what they are really doing has been very helpful for the rescue mission.

It's giving us the ability to have more data points, more benchmarks, which then speak to the validity of programming the longevity of our interactions. It’s very beneficial to a long-term relationship with clients."

Springs Rescue Mission - Colorado Springs, CO

"From the program standpoint, if you're in rescue mission world, you know this to be true: it's not just about the numbers; it's about the tension on the staff between those in the organization who need the numbers, and those who say 'If I do all the things you're asking me to do, I can't work with people and care about them anymore.' MissionTracker helped alleviate that tension and compliance became possible. It streamlined the process enough that we could do the things we needed to do from a data standpoint and still have time to sit with our guests, to hear stories, and that brought our whole organization together.

The bottom line is you guys care. You care about what boots-on-the-ground organizations go through."

Life Path Christian Ministries - York, PA

"I think a lot of missions or ministries like rescue missions deal with the same headache of HMIS and whether or not we should participate, how we can participate. We always want to be good partners in the community, but we didn't exactly know how to participate cause HMIS wasn't necessarily demographics or information we needed. So we wanted to find something that would be more of a data system that could help us with recidivism, case studies, tracking outcomes...because so often, I'm telling managers not to focus on outcomes but to focus on process. The outcomes will come as a result of focusing on the process. We switched from 'ancient tactics' to MissionTracker, so it was quite a culture shift for us, but when we got used to it, it added an element to our ministry that has been transformational. We are participating in HMIS on a minimized level, but it satisfies the needs for HUD and also helps us with our PIT count that we participate with."

Redwood Gospel Mission - Santa Rosa, CA

"One of the biggest things MissionTracker did for us is it's all in one; for our staff, being able to track all of our guests no matter where they're at, and volunteers...MissionTracker takes care of all of it for us. It helps us run efficiently, and when we run efficiently, we're able to serve our guests the best we can.

MissionTracker when you first look at it, it looks like this big thing, this huge beast of a program, but when you really start getting into it you can tell there was intentionality put into every single part of MissionTracker. MissionTracker understands rescue missions and how we operate. It's worth any expense, 100% it's worth it. There are so many headaches that aren't there anymore beccause MissionTracker was intentional about how they developed the software."

Hiway 80 Rescue Mission - Tyler, TX